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LB Telecom full video testimonial
Just a short note to thank you as a Service Provider. Over the last 2 years, all the services you have provided have been excellent, both the CCTV and the Tele Communications, at the Blackburn office. Without a doubt, I would highly recommend your services to other companies.Gary Pugh, Franchisee, Driver Hire Blackburn
LB Telecom installed our new telephone system with no disruption to our business. Their staff were courteous, efficient and made no mess. Particular praise is due to Mitchell, who organised and directed the installation. Mitchell returned to our offices on several days following the installation in prompt response to requests from our staff for guidance in the use of the system. He was always friendly and helpful.Lansdale & Holdsworth Solicitors
'Provided a very efficient service with sound advice and clear concise billing'John Daniels, Freelance Security Consultant
"Lawrence did my company's tele-communications coveting our land line system in our office network. He provided a very efficient service with sound advice and clear concise billing. More importantly, at the outset he stated he could save us pounds on our telephone use compared with our then provider and he delivered on his promise for 5 years until the business was sold. Equally as important to me was that Lawrence was excellent to deal with being honest, reliable and as a fellow business owner he understood my needs and regularly delivered high levels of customer service. I have no hesitation in recommending Lawrence and his business."
"We first dealt with LB Telecom Ltd back in April 2015 as a result of ongoing issues with our previous suppliers Zen Internet & Chess Telecom. At the time we were having ongoing issues with internet drop out and line issues with the two suppliers both trying to pass the buck over responsibility. At the same time we were in the process of securing new premises and decided that we would move all provision to one centralised provider who could deal with any issues and be responsible for rectifying them.Andrew Daniels, Franchisee, Driver Hire Bolton & Wigan
We contacted LB Telecom Ltd on the recommendation of Mike Moores who operated the Driver Hire Franchise for Manchester & Oldham and had recently moved his operation over to them. After an initial meeting with Lawrence we then arranged for them to come along with us to the site visit for our proposed new premises to confirm our requirements and any cable installations that would be required to meet our needs.
Lawrence and Mitchell both attended the site visit and provided us with a comprehensive quote and the amount of time that they would need to carry out the works. Unfortunately the landlord pulled out of the deal at the last minute and we had to find alternative premises. As we already had our main requirements confirmed when we secured new premises Mitchell came to the new site and we confirmed the locations of where we required the broadband and telecoms lines to be located, and the cabling and sockets to be fitted for all our computers, printers and telephones. When we had completed the refit of the premises Mitchell and his team of engineers came to site and carried out the work to a high standard and ensured everything was good to go before we moved all out IT kit to site.
We have now been with LB Telecom Ltd for three years and I rate the service we receive very highly. Any issues we have had with Internet drop outs are followed up and explanations of where the issue stems from provided along with an expectation of when these can be resolved. Mitchell has also visited site at short notice to check If any issue stems from any of our onsite equipment, notably the Draytek router and brought one to test the system to keep us up and running.
I would be happy to answer any questions you may have regarding the service if you wanted to get in touch. I would add that while there may be alternative providers who may quote you a slightly cheaper price I would be happy to pay a little extra for the lengths they go to ensure we are able to keep our business contactable and our systems running."
‘CCTV installation a breeze’Glyn Adams. Director, Redtree International
What a brilliant service – quick, simple and no mess. LB Telecom were brilliant. They quickly scoped what we needed, quoted us a price and stuck to it. Their attention to detail, too, on the installation phase was admirable.
‘LB Telecom is a reliable company’Gill Prior, Compliance Manager, Brownsword Group
“LB Telecom plays an important part in our business. We need a reliable company; that is why we stay with LB Telecom for our voice and data communications.”
‘LB Telecom saved the day’Danny McFadden. Managing Director, Manchester Office Supplies
“Our regular electrician let us down before finishing installation of additional outlets so I called LB Telecom and, within 30 minutes, one of their electricians arrived. He got the job done quickly, installing the additional outlets which allowed us to make use of extra office space.”
‘LB Telecom solved a security headache’David Adams. Owner, Ellen Garage Oldham
“The fact that we’ve now got CCTV is proving a deterrent – we’ve had no further attempted break-ins since its installation. LB Telecom has given us a simple, cost-effective solution. They’ve also installed a smaller version at home so I can monitor the house when I’m at work.”
‘LB Telecom understands our needs’Bob Smith. Chairman, Bowlacre Home
“LB Telecom understand our needs and are always on hand to support us on the odd occasion that it has been necessary. The costs are what we were told they would be and their service and support have been excellent, as well as very good value for money.”
‘Our average call cost has fallen’David Rose. Campus Bursar, King David Schools, Manchester
“I would like to convey our thanks for completing the recent installation of the Toshiba CIX200 IP Telephone system, meeting our time schedules and more importantly saving us valuable monies from our budget, during the school’s move to the new campus.”
“As new Franchisees to the Driver Hire Network in 2016 we were recommended by several offices to contact Graham and his team at LB Telecom to assist us with the setting up and installation of our telecommunication needs. From the onset, the whole process was absolutely effortless.Monique Gadd, Franchisee, Driver Hire Manchester West
To date, we have received a level of fantastic customer care and no problem is ever too big for the LB Telecom team. Kudos to Graham and the lads. May you go from strength to strength.”